What information do we collect and store?
Blueberry Brands collects all the data regarding your
account, including such things as Company or Organization Name, address,
zip or postal code, name of buyers and credit personnel, phones, fax
numbers and email addresses, and the like.
Under no circumstances will your data ever be sold
to or given to or exchanged with any third party for the purposes of
marketing, or any other purpose that does not include effecting a delivery
We also store your credit card information in a highly
secure manner. There are no circumstances where your credit
card information will be shared with any third party, excepting duly authorized
court personnel in the event of judicial proceedings, or as subpoenaed
from such authorities.
We maintain records of what you've purchased and when
and how it was paid for.
Beyond that, we do not collect or store any other information.
We will not ask for your Social Security number, and we won't
ask for bank routing numbers, unless it is mutually agreed that payment
for a particular order will be by wire transfer.
All the vendors we work with, who may "drop-ship" goods
to you will be in possession of address and phone information in order
to do their part of the sales cycle. All of these vendors are established,
reputable organizations who subscribe to industry standards regarding
data privacy. In no case will they ever be given your credit card
We use information about you to fulfill your requests,
administer various programs, promotions or services, and for other business
Information collected online or offline may be shared with current or
future Blueberry Brands entities or subsidiaries.
We may also use information about you and your visits to our Web site
to send you targeted ads and marketing information, but only concerning
appropriate Blueberry Brands products. You may opt out of these solicitations
at any time.
Should you participate in our Rewards Program, we reserve the right
to contact you via email to inform you from time-to-time of your accumulated
rewards points. You are not required to participate in our Rewards
Program, and you may opt out at any time.
Blueberry Brands takes privacy and security very seriously.
If you have a concern, or a question regarding our policies and
standards, or a recommendation for how we may enhance this aspect of
our business, do not hesitate to contact us.
Cookies are a small file that a Web server automatically sends to your Mac
or PC when you browse certain Web sites. Cookies are stored as text
files on your hard drive so servers can access them when you return to
Web sites you've visited before. Cookies contain information that
identifies each user, for example: shopping cart information, preferences, and so on.
When a user revisits a Web site,
his or her computer automatically "serves
up" the cookie, which establishes the user's identity, thus eliminating
the need for the customer to re-enter the information. Basically,
the server needs to know this information in order for the Web site to
work correctly, and the information is nothing more than a string of letters
Blueberry Brands does employ cookies to streamline the
efficiency with which it serves you.
Secure Sockets Layer & SFTP
All information that is transmitted over the internet is protected by
the latest security enryption software. We utilize secure sockets
layer and secure file transfer protocols, so that your data cannot
be read in transmission, and cannot be decoded if intercepted.
Secure Hosting Facility
Blueberry Brands' servers are operated from vault-like professional facilities
that protect the server and its data from a multitude of eventualities,
including hackers and physical or informational theft.
Essentially all the information we maintain regarding your account is
available for your perusal and modification, if appropriate. Exceptions
to this would be data concerning credit correspondence and cost of
goods information. You may change your password whenever
you wish, and it is recommended that passwords be periodically changed.
Naturally, your holding password information securely
will prevent unintended and unauthorized access from those you do not
wish to have it.
All returns must first obtain our written approval. Any goods returned without written approval will be rejected.
Unimprinted goods may be returned within 30 days of receipt, provided they have not been used, and are in original packaging.
The office address is not equipped to handle any returns; we will provide you with the warehouse address at the time arrangements are made. All such returns will be subject to a restocking fee and freight charges. Restocking fees are set by the original wholesale vendor, and therefore they vary. They may range from 7% to 30%. Please call to discuss any products you may wish to return.
Custom imprinted, logo branded and specialty embroidered goods are not subject to return under any circumstances, unless they are clearly defective. We reserve the right to request samples from you, at your expense, of any goods claimed to be defective. All such returns must be discussed and approved before a return authorization is granted.